Drop-in Tech Help is our quick tech help option at the library. This program is available on Wednesdays from 11:30 a.m.-1:30 p.m. at the table behind the reference desk. You will be helped on a first-come, first-served basis; no registration is required. Sessions are led by Hartford Area Career & Technology Center Information Technology students.

We can help with things such as:

• Navigating the Cloud (general Internet use instruction)
• Password assistance
• Setting up a new tablet, smartphone, laptop, or similar device
• Basic computer use
• Basic smartphone, tablet, e-reader, and app use
• Research advice
• How to use the library’s electronic resources

There is a lot we can help with, but there are a few things we are unfortunately unable to help with, including:

• Operating system updates
• Fixing hardware
• Managing or combating viruses
• Providing medical, legal, and business advice or opinions
• Keyboarding, typing, or proofreading documents

When you come for your appointment, please make sure you have the device, a power supply, and all necessary passwords with you.

Please note: We will provide advice and assistance to the best of our ability, but you accept and assume all risk for your files, devices, and information. Howe Library, library staff, and volunteers are not responsible for lost or damaged files, damage to other equipment, or other adverse effects of actions you may take based on advice you receive during Drop-In Tech Help.